Privacy Policy

Last updated: 12/02/2026

Gorilla Spores (“we”, “us”, “our”, or “Gorilla Spores”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Gorilla Spores is an online retailer supplying microscopy and taxonomy research spores.

Website: gorillaspores.co.uk
Email: hello@gorillaspores.co.uk

If you have any questions about this policy or your data, please contact us using the details above.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Information You Provide

When you place an order or contact us, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Account login details (if you create an account)
  • Customer service communications

Automatically Collected Data

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral source
  • Cookies and tracking technologies

3. How We Use Your Personal Data

We use your data to:

  • Process and fulfil orders
  • Provide customer support
  • Send order confirmations and updates
  • Manage user accounts
  • Improve website performance and user experience
  • Detect fraud or security threats
  • Comply with legal and regulatory obligations
  • Send marketing communications (only where consent is given)

4. Legal Basis For Processing

Under UK GDPR, we process personal data based on:

Contractual Necessity

To fulfil orders and provide services you request.

Legitimate Interests

To improve our website, prevent fraud, and operate our business.

Legal Obligations

To comply with tax, accounting, and regulatory requirements.

Consent

For marketing communications and non-essential cookies.

You can withdraw consent at any time.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyse site traffic
  • Improve user experience
  • Provide marketing services

Cookies may include:

  • Essential cookies (required for site functionality)
  • Analytics cookies
  • Marketing cookies

You can manage your cookie preferences through our cookie consent banner or privacy settings page.

For full details, please see our Cookie Policy.

6. WooCommerce and Payment Processing

When you purchase products through our website, your data is processed via WooCommerce.

Payment details are processed securely through third-party payment providers. We do not store full payment card details on our servers.

Payment providers may include:

  • Payment gateways
  • Bank transfer processors
  • Cryptocurrency payment providers (if applicable)

These providers have their own privacy policies governing how they process your data.

7. Marketing Communications

If you subscribe to our mailing list, we may send you:

  • Product updates
  • Promotions
  • Educational content
  • News and announcements

We only send marketing emails if you have given consent or if legally permitted.

You can unsubscribe at any time using the link in our emails.

8. Data Retention

We retain personal data only for as long as necessary, including:

  • Order and transaction records retained for legal and tax obligations
  • Customer service communications retained for support and dispute resolution
  • Marketing data retained until consent is withdrawn

9. Sharing Your Personal Data

We do not sell personal data.

We may share data with trusted third parties including:

  • Shipping and courier services
  • Payment processors
  • Website hosting providers
  • Analytics providers
  • Email marketing platforms
  • Fraud prevention services

These providers only process data necessary to perform their services.

10. International Data Transfers

Some third-party service providers may process data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK approved standard contractual clauses
  • Adequacy regulations
  • Secure data transfer mechanisms

11. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent for marketing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website:
https://ico.org.uk

12. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure website encryption (SSL)
  • Restricted data access
  • Secure hosting infrastructure
  • Fraud and security monitoring

However, no internet transmission is completely secure.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

14. Age Restrictions

Our website is intended for adults aged 18 and over. We do not knowingly collect data from children.

15. Product Disclaimer

Gorilla Spores products are supplied strictly for microscopy, taxonomy, and educational research purposes only.

We do not promote or condone illegal activity. Customers are responsible for ensuring compliance with their local laws and regulations.

16. Changes To This Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

17. Contact Us

If you have questions about this privacy policy or your personal data, please contact:

Email: hello@gorillaspores.co.uk